FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and repairing injection molding machines and robots, with a strong understanding of mechanical, hydraulic, pneumatic, electrical, and electronic systems. Capable of providing customer training and support while managing service operations independently.
Highest-signal resume keywords
Injection Molding TroubleshootingBlueprints And Schematics KnowledgeMicroprocessor ProgrammingCustomer Training And SupportExperience With ENGEL Machines
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Injection Molding ProcessingMechanical Systems TroubleshootingElectrical Systems TroubleshootingHydraulic Systems TroubleshootingPneumatic Systems TroubleshootingSoftware InstallationCalibration Of EquipmentControl-System DiagnosisParts ReplacementSystematic Problem Solving
Soft Skills
Excellent Communication SkillsInterpersonal SkillsCustomer Service OrientationTact And DiplomacyAbility To Work Independently
Certifications & Qualifications
High School DiplomaValid PassportDriver’s License With REAL-ID
Industry Keywords
Injection MoldingMechanical SystemsHydraulic SystemsElectrical SystemsPneumatic SystemsMicroprocessor ProgrammingCommon MaterialsCustomer TrainingService TechnicianField Service Engineer
About the role
Key responsibilities & impact- Troubleshoot and repair injection molding machines and robots
- Conduct tests and inspections on mechanical, hydraulic, pneumatic, electrical, electronic, and software components
- Perform calibrations to optimize equipment performance
- Install software and hardware
- Perform safety checks on equipment
- Educate customers on equipment and instruct them on proper operation
- Manage resolution of customer issues
- Order and install replacement parts as necessary
- Diagnose control-system problems and develop organized approaches to machine repairs
- Instruct Service Technicians and customer operators on maintenance and safe operation of injection molding systems
- Communicate with Central Service, Manufacturing, and Parts Center to resolve field problems
- Provide regular written reports to the Service Manager
- Work remotely at customer sites installing and servicing equipment while providing customer training and support
Requirements
What you’ll need- High School Diploma Required
- 5+ years in injection molding troubleshooting or processing, or prior experience as a Field Service Injection Molding Technician/Service Engineer
- Knowledge of blueprints and schematics for troubleshooting electrical/electronic, hydraulic, and mechanical systems
- Experience with injection molding machines and a well-rounded skill set in electrical, mechanical, hydraulic, and computer systems
- Ability to provide basic training for customers and employees
- Knowledge and understanding of the injection molding process
- Ability to troubleshoot problems systematically
- Knowledge of microprocessor programming
- Knowledge of materials such as PET, Polypropylene, Polyethylene, Styrene, and other common materials
- Must have a valid passport
- Must have a driver’s license in good standing that includes REAL-ID
- Ability to work independently with minimal back-office support
- Excellent communication and interpersonal skills and strong customer service orientation
- Ability to handle difficult or unhappy customers with tact and diplomacy
- Familiarity with ENGEL machines and robots is preferred
- Associate’s or Bachelor’s degree preferred
Benefits
Comp & perks- Health insurance effective on the first day of hire
- Dental insurance effective on the first day of hire
- Vision insurance effective on the first day of hire
- 401(k) with match
- Over 3 weeks’ PTO
- Employer-paid life insurance
- Long- and short-term disability insurance
- Employee-centric environment
- Comprehensive vehicle program with monthly stipend and mileage reimbursement
- $75 per diem when travelling on the road
- Tool reimbursement
- Cell phone
- Laptop
- Occasional voluntary weekend travel
- Contribution to HSA
- Dependent and Health FSA
- Vacation pay
- Holiday pay