FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and servicing injection molding equipment, with a strong understanding of mechanical, hydraulic, and electrical systems. Capable of providing customer training and support while effectively managing field service operations.
Highest-signal resume keywords
Injection Molding TroubleshootingElectrical And Mechanical Systems KnowledgeCustomer Training And SupportField Service ExperienceMicroprocessor Programming
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Injection Molding Equipment InstallationTroubleshooting Injection Molding MachinesCalibrations For Equipment PerformanceBlueprints And Schematics InterpretationSoftware And Hardware InstallationsControl-System Problem DiagnosisTesting And Inspection Of ComponentsHydraulic And Pneumatic Systems KnowledgeMicroprocessor ProgrammingKnowledge Of Common Materials
Soft Skills
Excellent Communication SkillsStrong Customer Service OrientationTact And DiplomacyTeam PlayerPositive Attitude
Tools & Technologies
ENGEL Machines And Robots
Certifications & Qualifications
High School DiplomaValid PassportDriver’s License In Good Standing
Industry Keywords
Injection Molding ProcessField Service TechnicianService EngineerMechanical SystemsElectrical Systems
About the role
Key responsibilities & impact- Perform field service work remotely at customer sites
- Install and service injection molding equipment
- Troubleshoot and repair injection molding machines and robots
- Conduct tests and inspections of mechanical, hydraulic, pneumatic, electrical, electronic, and software components
- Perform calibrations to optimize equipment performance
- Perform software and hardware installations
- Conduct safety checks on equipment
- Educate customers on equipment and instruct them on proper operation
- Manage resolution of customer issues, including ordering and installing replacement parts
- Diagnose control-system problems and develop organized approaches to machine repairs
- Instruct Service Technicians and customer operators on maintenance and safe operation of injection molding systems
- Communicate with Central Service, Manufacturing, and Parts Center to resolve field problems
- Provide regular written reports to the Service Manager
Requirements
What you’ll need- High School Diploma required
- Associate’s or Bachelor’s degree preferred
- 5+ years in injection molding troubleshooting or processing, or prior experience as a Field Service Injection Molding Technician/Service Engineer
- Knowledge of blueprints and schematics for troubleshooting electrical/electronic, hydraulic, and mechanical systems
- Experience with injection molding machines
- Well-rounded skills in electrical, mechanical, hydraulic, and computer systems
- Ability to provide basic training for customers and employees
- Knowledge and understanding of the injection molding process
- Ability to troubleshoot problems systematically
- Knowledge of microprocessor programming
- Knowledge of PET, Polypropylene, Polyethylene, Styrene, and other common materials
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Tact and diplomacy when handling difficult or unhappy customers
- Dedicated team player with a positive attitude
- Familiarity with ENGEL machines and robots preferred
- Ability to use internal resources efficiently to resolve customer issues
- Ability to work independently with minimal back-office support
- Valid passport
- Driver’s license in good standing that includes REAL ID
Benefits
Comp & perks- Health, dental, and vision insurance from the first day of hire
- 401(k) with match
- Over 3 weeks PTO
- Employer-paid life insurance
- Long- and short-term disability
- Employee-centric environment
- Comprehensive vehicle program with monthly stipend and mileage reimbursement
- $75 per diem when travelling on the road
- Tool reimbursement
- Cell phone
- Laptop
- Occasional voluntary weekend travel
- Contribution to HSA
- Dependent and Health FSA
- Vacation pay
- Holiday pay