Community Manager

Engenious

. Build the community function from zero and own it end to end.

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community management, engagement strategies, and learner support, with a focus on building and maintaining vibrant online communities. Proficient in coordinating events, onboarding processes, and feedback mechanisms to enhance the overall learner experience.

Highest-signal resume keywords

Community ManagementEvent CoordinationLearner EngagementOnboarding ProcessesFeedback Collection

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CommunicationProblem-SolvingInterpersonal Skills

Tools & Technologies

DiscordEmail AutomationSocial Media Engagement

Industry Keywords

Community BuildingLearner ExperienceAlumni OutreachMentorship IntegrationAffiliate Management

About the role

Key responsibilities & impact

Build the community function from zero and own it end to end.
Own and manage the approximately 1,200-member Discord community, answering questions, resolving issues, and routing people to sales, support, or instructors.
Maintain steady community activity by coordinating posts, AMAs, and other activations with marketing and instructors.
Move learner wins from closed cohort channels into public community spaces.
Shape new-member onboarding with automated welcome messages and email flows.
Design and run re-engagement plans for past learners, alumni, and Discord members who have not purchased.
Maintain regular personal contact with alumni and coordinate affiliate, event, success-story, and course-related outreach.
Identify stuck learners and reconnect them with the community or appropriate next steps such as mentorship.
Interview alumni, track career progress, and provide success stories to marketing.
Drive event engagement, attendance, alumni participation, and story collection.
Design the community side of the relaunched membership, including closed chats, member events, and recurring activities.
Integrate self-paced-course and individual-mentorship participants into the wider community.
Grow LinkedIn engagement and convert founder-post commenters into community members.
Define who counts as a community member beyond Discord.
Gather learner and instructor feedback, identify pain points, and improve the learner experience.
Bring website and learning-experience gaps to product, design, and development teams.
Attend live sessions occasionally and coach instructors on learner engagement and encouragement.
Help assess community platforms as membership grows.
Manage the hands-on, personal side of affiliate relationships.

Requirements

What you’ll need

Experience requirements are not explicitly stated in the posting.
Specific education, certification, language, or work-authorization requirements are not explicitly stated.