Application Support Representative

Enova International

. Complete an in-depth 3-week training program to specialize in a specific Enova consumer lending brand .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing high-volume customer interactions while providing clear and effective communication. Proficient in guiding customers through loan applications and maintaining accurate account records in a fast-paced, remote work environment.

Highest-signal resume keywords

Customer Service ExperienceEffective Communication SkillsHigh-Volume Call ManagementAdaptability and MultitaskingRemote Work Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Active ListeningProfessionalismEmpathy

Tools & Technologies

Customer Account Management SystemsLoan Application Software

Industry Keywords

Consumer LendingCall Center ExperienceSales ConversionCustomer Satisfaction

About the role

Key responsibilities & impact

Complete an in-depth 3-week training program to specialize in a specific Enova consumer lending brand
Manage a high volume of inbound customer calls
Guide prospective customers through the loan application process
Follow up with customers to encourage completion of loan applications
Explain Enova products and services clearly to support customer satisfaction and sales conversion
Maintain accurate, up-to-date customer account records
Deliver clear, professional, and effective verbal and written customer service

Requirements

What you’ll need

Eligible to work in the United States; Enova is unable to sponsor visas or take over sponsorship
Prior call center experience is a plus, but candidates should have a proven background in fast-paced customer service environments
Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions
Proven ability to thrive in a high-volume environment through adaptability and multitasking
Comfortable utilizing new technology
Proven ability to excel in a remote work environment

Benefits

Comp & perks

Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
Additional compensation may include bonus