Creative & Design Operations Lead

Enova International

. Own Enova Studios' operational infrastructure and execution across reporting, traffic, tools, processes, and vendor management .

Posted 10/9/2026full-timeChicago • Illinois • United StatesSenior💰 $80,000 - $114,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing operational infrastructure and workflows within creative and design operations, utilizing tools like Asana and Jira to enhance efficiency. Proven ability to lead cross-functional teams, manage vendor relationships, and implement design-thinking approaches for continuous improvement.

Highest-signal resume keywords

Asana ProficiencyJira ProficiencyCreative Operations ManagementUX/Product Design UnderstandingVendor Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow BuildingAgile MethodologiesDesign-Thinking ApproachOperational Workflow ImprovementSOW ManagementPrototypingTestingCreative Production CyclesAutomation ImplementationCapacity Management

Soft Skills

Strong CommunicationCollaborative Problem-SolvingAdaptability

Tools & Technologies

AsanaJiraFigmaAdobe Creative SuitePageProof

Certifications & Qualifications

Agile Certification

Industry Keywords

Creative OpsDesignOpsTech EnvironmentFintech EnvironmentAgency Environment

About the role

Key responsibilities & impact

Own Enova Studios' operational infrastructure and execution across reporting, traffic, tools, processes, and vendor management
Build and maintain dashboards that show the true state of work and inform decision-making
Manage end-to-end traffic, ensuring work is captured, prioritized, resourced, and tied to measurable impact
Partner with Studios managers on workflow, capacity, and accountability
Project-manage larger initiatives, running sprints or traditional projects as appropriate
Administer Asana and lead integration across the Studios tool stack, including configuration, automations, and optimization
Own SOPs, workflows, and escalation paths using a design-thinking approach for continuous improvement
Manage vendor relationships, including SOW management, vetting, and renewals
Partner with the Head of Studios to set priorities, surface risks, and drive the operational roadmap
Lead cross-functional conversations and manage relationships between Studios and the broader business

Requirements

What you’ll need

8+ years of experience in creative and/or design operations, ideally within a tech, fintech or agency environment
Deep proficiency with Asana and Jira, with a track record of building workflows that teams actually use
Proven experience operating across both Creative Ops and DesignOps functions
Deep understanding of UX/product design and creative workflows, including discovery, prototyping, testing, agile sprints, and traditional creative production cycles
Demonstrated experience using AI and automation to improve operational workflows
Strong communication skills with the ability to adapt approach for different audiences and situations
Collaborative, human-centered approach to problem-solving
Experience managing vendor relationships and external agencies
Familiarity with Figma, Adobe Creative Suite, and review/approval platforms such as PageProof
Agile or scrum certification is a plus, not required
Must be eligible to work in the United States; Enova is unable to sponsor visas or take over sponsorship

Benefits

Comp & perks

Additional compensation may include a bonus
Hybrid schedule: in-office Tuesday through Thursday, with remote flexibility on Mondays and Fridays
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a Roth option (U.S. based employees only)
PTO and paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day