Associate Specialist, Patient Access

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/6/2026part-timeButler • Pennsylvania • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in using auditing systems and managing patient accounts to ensure regulatory compliance and efficient operations.

Highest-signal resume keywords

Customer Service ExperienceMedical Necessity ChecksCRCR CertificationInsurance VerificationPoint-of-Service Collections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient AdmissionAccount AuditingInsurance Information CollectionDemographic Data EntryPayment Plan Options

Soft Skills

Excellent Customer ServiceOpenness to Innovation

Tools & Technologies

ABN SoftwareQuality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Regulatory CompliancePatient AccessMedical NecessityHealthcare Services

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and excellent customer service
Collect insurance information and process physician orders
Operate the telephone switchboard and relay calls
Meet point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts
Make inbound and outbound calls to obtain demographic and insurance information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and witness signatures
Review insurance eligibility responses and enter benefit data to support collections and billing
Screen medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire; company paid
Must be able to work on-site at Independence - Butler Memorial Hospital in Butler, PA
Must reside and be authorized to work within the United States
Must demonstrate openness to innovation, including AI
Must meet regulatory compliance requirements

Benefits

Comp & perks

Bonus incentives
Paid professional certification (CRCR)
Tuition reimbursement
Comprehensive healthcare, time off, retirement, and well-being benefits
Career advancement opportunities
Professional development
Quarterly and annual incentive programs
Work-life flexibility