Associate Specialist, Patient Access

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/7/2026full-timeClarion • Pennsylvania • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing auditing systems and managing patient accounts to ensure accurate billing and collections.

Highest-signal resume keywords

Patient Admission DutiesInsurance VerificationCustomer Service ExperienceCRCR CertificationQuality Auditing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsAccount AuditsBenefit Data EntryABN Software Screening

Soft Skills

Inquisitive MindsetOpen to Innovation

Tools & Technologies

Telephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessInsurance EligibilityDemographic InformationFinancial Liability

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and handle incoming, outgoing, and inter-office calls
Meet point-of-service collection goals and provide customer service
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts and obtain demographic, insurance, and financial liability information
Collect point-of-service and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and witness names
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute and document required forms

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and open to innovation, including AI
High School Diploma/GED required
CRCR required within 9 months of hire (company paid)
Must be able to work on-site at Independence - Clarion Hospital in Clarion, PA
Must reside and be authorized to work within the United States

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility