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Associate Specialist, Patient Access
Ensemble Health Partners. Perform admitting duties for patients admitted for hospital services .
Posted 10/16/2026part-timeHarker Heights • Texas • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in managing patient accounts and collections, ensuring accuracy and timeliness in all processes.
Highest-signal resume keywords
Customer Service ExperienceCRCR CertificationMedical Record ManagementInsurance VerificationPoint-of-Service Collections
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record Number AssignmentMedical Necessity ChecksPatient Account Pre-registrationBenefit Data EntryAccount Audits
Soft Skills
Compassionate Customer ServiceInquisitive MindsetOpenness to Innovation
Tools & Technologies
ABN SoftwareTelephone Switchboard
Certifications & Qualifications
CRCR Certification
Industry Keywords
Patient AdmissionsInsurance EligibilityCompliance ChecksDemographic InformationPayment-Plan Options
About the role
Key responsibilities & impact- Perform admitting duties for patients admitted for hospital services
- Assign accurate medical record numbers (MRNs)
- Complete medical necessity and compliance checks
- Provide patient instructions and collect insurance information
- Receive and process physician orders
- Operate the telephone switchboard
- Provide compassionate customer service
- Meet assigned point-of-service collection goals
- Conduct account audits and ensure forms are completed accurately and timely
- Pre-register patient accounts and obtain demographic, insurance, and financial information
- Collect point-of-service and past-due balances, including payment-plan options
- Explain consent and patient education forms and obtain required signatures
- Review insurance eligibility responses and select applicable insurance plan codes
- Enter benefit data to support point-of-service collections and billing
- Screen medical necessity using ABN software and distribute required forms
Requirements
What you’ll need- 1+ years of customer service experience
- High School Diploma/GED required
- CRCR certification required within 9 months of hire
- Must be inquisitive and open to innovation, including AI
- Must reside in and be authorized to work within the United States
- Ability to work onsite at Ardent - Seton Medical Center in Harker Heights, TX
Benefits
Comp & perks- Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
- Professional certification relevant to the field
- Tuition reimbursement
- Quarterly and annual incentive programs for employees who go beyond expectations
- Company-paid CRCR certification within 9 months of hire
- Work-life flexibility
- Professional development and growth opportunities