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Business Excellence Program Manager
Ensemble Health Partners. Develop and execute comprehensive change management plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in change management and continuous improvement, leveraging Lean Six Sigma methodologies and data analysis to drive organizational performance. Proven ability to lead complex projects, foster stakeholder collaboration, and communicate effectively across all levels of the organization.
Highest-signal resume keywords
Lean Six Sigma CertificationOrganizational Change Management ExperienceProject Management ExperienceM365 Applications ProficiencyAnalytical and Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change ManagementContinuous ImprovementData AnalysisProcess MappingKPI MonitoringProject ManagementTechnology ImplementationStakeholder EngagementPerformance MeasurementDocumentation Creation
Soft Skills
LeadershipCoachingCommunicationCollaborationAdaptability
Tools & Technologies
M365 ApplicationsAI ToolsContinuous Improvement FrameworksChange Management ToolsPerformance Measurement Tools
Certifications & Qualifications
Lean Six Sigma Green BeltHFMA Certified Revenue Cycle Representative (CRCR)
Industry Keywords
Organizational PerformanceChange InitiativesBusiness StrategiesStakeholder RelationshipsBest Practices
About the role
Key responsibilities & impact- Develop and execute comprehensive change management plans
- Provide leadership, guidance, and coaching to employees during periods of change
- Use continuous improvement frameworks and tools to enhance organizational performance
- Identify and prioritize improvement opportunities through data analysis, process mapping, and stakeholder engagement
- Collaborate with leaders to align initiatives with business strategies and objectives
- Drive execution of strategic change management and continuous improvement plans
- Create and maintain comprehensive initiative documentation
- Clarify team objectives, scope, and roles, and communicate work plans with regular status and performance reports
- Foster collaboration, innovation, and accountability within the team
- Build relationships with key stakeholders across the organization
- Communicate to ensure understanding, buy-in, and support for initiatives
- Establish and monitor KPIs for change initiatives and continuous improvement efforts
- Evaluate implemented changes and identify further improvement opportunities
- Measure change performance using appropriate tools and techniques
- Adhere to established best practices and tools across projects
- Perform other duties requested to support the Team, Clients, and Business Units
Requirements
What you’ll need- 10+ years of previous experience
- Proven track record of leading and managing complex projects and initiatives
- Proficiency in M365 applications and AI tools such as Copilot
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to adapt to changing procedures and a growing environment
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities
- Lean Six Sigma certification with a minimum Green Belt designation from an accredited organization
- 10+ years of Lean Six Sigma experience
- 5+ years of Organizational Change Management experience
- 5+ years of Technology Projects / Implementations experience
- 5+ years of Project Management experience
- Bachelor's degree required; master's degree (MS, HIM or MBA) preferred
- HFMA Certified Revenue Cycle Representative (CRCR) certification within 9 months of hire
- Ability to travel as needed, up to 25% of the time
- Must reside and be authorized to work within the United States
Benefits
Comp & perks- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
- Career Advancement
- Professional development opportunities
- Quarterly and annual incentive programs
- Work-Life Flexibility
- Reasonable accommodations for qualified individuals with disabilities