Contract Management Technician

Ensemble Health Partners

. Support client needs related to contract management .

Posted 10/21/2026full-timeRemote • Ohio • United StatesJuniorMid-Level💰 $51,700 - $99,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contract management and reimbursement processes, with a strong focus on Epic system navigation and contract validation. Proficient in collaborating with clients and supporting revenue cycle operations through effective troubleshooting and training.

Highest-signal resume keywords

Epic Contract Management CertificationPayer Reimbursement ExperienceContract Administration CertificationHFMA Certified Revenue Cycle RepresentativeMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract ManagementContract ValidationReimbursement CalculationFile BalancingTroubleshootingPayment Variance AnalysisEpic System NavigationContract ReviewData Import/ExportModeling Tools Usage

Soft Skills

Interpersonal SkillsAdaptabilityInquisitivenessTeam CollaborationTime Management

Tools & Technologies

EpicEpic ToolkitsContract Management SoftwareModeling Tools

Certifications & Qualifications

Epic RHB390 CertificationEpic RPB390 CertificationHFMA Certified Revenue Cycle Representative

Industry Keywords

Managed Care OrganizationsHealthcare ContractsPayer ExperienceReimbursement RulesMedicare OPDRGRevenue Cycle Management

About the role

Key responsibilities & impact

Support client needs related to contract management
Load and validate contracts
Troubleshoot contract management issues and provide training
Conduct file balancing and daily maintenance of the contract management system
Collaborate with Ensemble clients on contract accuracy and reimbursement inquiries
Support Contract Modeling Specialists with troubleshooting, contract review, and Epic system navigation
Track key update dates for reimbursement rules, including Medicare OP, DRG, and managed care updates
Use modeling tools and reports to identify payment variances for underpayments appeals and follow-up
Support revenue cycle areas with calculation and reimbursement questions
Complete training modules and work-building sessions for Epic contract loading
Validate contracts for client financial initiatives and reimbursement-based reserve calculations
Participate in knowledge-sharing, training, and team development
Interpret Epic product upgrade Nova Notes and complete related Contract build
Import and export Epic databases for reporting and troubleshooting
Use Epic Toolkits for Medicare OP and IP quarterly and annual updates

Requirements

What you’ll need

Minimum 2 years’ experience relative to payer reimbursement
Minimum 2 years of Epic certification in RHB390 or RPB390
Active Epic certification in Epic Contract Management for RHB390 (acute) and/or RPB390 (physician)
Epic RHB390 or Epic RPB390 Contract Administration Certification
HFMA Certified Revenue Cycle Representative
High School Diploma or GED
Willingness and ability to travel to and work onsite at client, temporary, or corporate office locations as business needs require
Knowledge of managed care organizations, contracts, and products or applicable healthcare or payer experience
Ability to interpret all aspects of a contract, especially implementation and operational components
Microsoft Excel proficiency recommended
Proficiency with Epic and/or other contract management software
Excellent interpersonal skills
Ability to work in a fast-paced environment while balancing multiple priorities
Must be inquisitive and open to innovation, including AI
Must reside and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional development
Quarterly and annual incentive programs
Work-life flexibility
Remote work arrangement
Professional certification relevant to the associate’s field
Equal employment opportunity and reasonable accommodations