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Director, Client Integrations
Ensemble Health Partners. Lead client integration activities during onboarding, acquisitions, conversions, and operational transitions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare operations, client onboarding, and revenue cycle management, with a strong focus on process improvement and stakeholder engagement. Proven ability to lead complex projects and implement innovative solutions to enhance operational performance and client satisfaction.
Highest-signal resume keywords
Healthcare Revenue Cycle OperationsClient OnboardingOperational WorkflowsProject ManagementLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare OperationsProcess ImprovementOperational TransformationWorkflow DesignRisk AssessmentData AnalysisImplementation StrategiesClient IntegrationTraining DevelopmentStakeholder Engagement
Soft Skills
CommunicationCollaborationInfluencing StakeholdersProblem SolvingAdaptability
Tools & Technologies
EpicCernerMeditechPower BIAI-Enabled ToolsAutomation TechnologiesWorkflow Optimization Solutions
Industry Keywords
HealthcareClient ServicesOperational TransitionsRevenue Cycle ManagementMulti-State Operations
About the role
Key responsibilities & impact- Lead client integration activities during onboarding, acquisitions, conversions, and operational transitions
- Serve as a primary operational partner throughout implementation and transition efforts
- Assess workflows, policies, processes, and operational structures to identify improvement and standardization opportunities
- Develop post-integration action plans supporting quality, productivity, client satisfaction, and financial performance
- Support organizational readiness through training, communication, workflow design, and stakeholder engagement
- Provide leadership throughout client onboarding, implementation, and integration activities
- Collaborate with Revenue Cycle, Client Services, Technology, Implementation, and operational leadership teams
- Monitor implementation progress, operational performance, risks, and key milestones
- Analyze revenue cycle and operational performance indicators to identify root causes, risks, and improvement opportunities
- Support workflow redesign, process improvements, operational transformation, automation, reporting, and technology solutions
- Build trusted partnerships with client stakeholders and cross-functional partners
- Present operational updates, implementation progress, risks, and recommendations to leadership
- Facilitate communication between internal and external stakeholders
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience
- Minimum of 7 years of progressive healthcare operations, revenue cycle, client services, implementation, or related experience
- Minimum of 3 years of leadership, consulting, project management, or implementation experience
- Strong knowledge of healthcare revenue cycle operations, client onboarding, integrations, and operational workflows
- Experience supporting complex healthcare implementations, integrations, operational transitions, or client onboarding initiatives
- Strong understanding of healthcare operations and ability to identify and address operational risks and opportunities
- Demonstrated ability to lead complex projects and influence stakeholders across multiple departments
- Ability to travel up to 20% based on business and client needs
- Openness to innovation, including AI, to explore better processes and improve patient and client experiences
- Experience with large-scale healthcare client integrations, acquisitions, implementations, or operational transitions preferred
- Experience with Epic, Cerner, Meditech, or other major healthcare platforms preferred
- Knowledge of AI-enabled tools, automation technologies, Power BI, Copilot, or workflow optimization solutions preferred
- Experience supporting multi-state or national healthcare operations preferred
- Must reside in and be authorized to work within the United States
Benefits
Comp & perks- Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
- Professional certification relevant to the associate’s field
- Tuition reimbursement
- Quarterly and annual incentive programs
- Professional development investment
- Work-life flexibility
- Remote work arrangement