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Director, Partnership Success
Ensemble Health Partners. Manage day-to-day client operations for acute or physician revenue cycle activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in revenue cycle management and client operations, with a strong focus on client relationship building, operational performance monitoring, and compliance with payer policies. Capable of leading strategic initiatives and facilitating effective communication between stakeholders.
Highest-signal resume keywords
Revenue Cycle ManagementClient OperationsOperational Performance MonitoringPayer Policies ComplianceClient Relationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Positive LeadershipInfluencing DecisionsCommunication Skills
Industry Keywords
Acute Revenue Cycle ActivitiesClient DeliverablesProcess ImprovementsStakeholder EngagementService Line Development
About the role
Key responsibilities & impact- Manage day-to-day client operations for acute or physician revenue cycle activities
- Plan, develop, and implement policies, objectives, and initiatives
- Form and nurture client relationships
- Influence and direct operations while ensuring client performance expectations are met
- Communicate organizational values and provide positive leadership to associates
- Articulate plans with client deliverables, timelines, outcomes, and actions
- Monitor bad debt and process improvements in key areas
- Identify gaps in client support or performance and propose solutions
- Build relationships and organizational alignment and influence decisions
- Engage onsite operational teams to drive results
- Participate in and lead program-level meetings with stakeholders
- Work with CFO and client leadership on analysis, reporting, and service line development
- Act as a revenue cycle expert regarding payer policies, contracting, regulatory updates, and compliance requirements
- Assist client leadership in understanding revenue cycle processes, metrics, tools, and reports
- Facilitate monthly client meetings covering operational performance, strategic initiatives, partnership opportunities, and escalated support needs
Requirements
What you’ll need- Reside and be authorized to work within the United States
- Experience, knowledge, skills, education, and/or licensure relevant to revenue cycle management and client operations are considered in compensation decisions
Benefits
Comp & perks- Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
- Professional certification relevant to the associate’s field
- Tuition reimbursement
- Quarterly and annual incentive programs for employees who go beyond expectations
- Work-life flexibility
- Professional development opportunities