Director, Patient Access – Travel

Ensemble Health Partners

. Provide vision, leadership, and operational oversight for on-site Patient Access staff within a hospital or market .

Posted 10/28/2026full-timeRemote • United StatesLead💰 $92,400 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and operational oversight in Patient Access management, with a focus on team development, process improvement, and regulatory compliance. Proficient in utilizing KPIs and AI technologies to enhance performance and patient experience within healthcare settings.

Highest-signal resume keywords

Leadership ExperiencePatient Access ManagementFinancial ManagementKPI UtilizationCRCR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Access ExperienceBudget ManagementProcess ImprovementRegulatory ComplianceProject ManagementAI Technology ManagementTeam Performance TrackingCross-Training CoordinationStaff AssessmentRecruiting and Retention

Soft Skills

Strong Communication SkillsOrganizational SkillsInterpersonal SkillsCustomer Service SkillsTeam-Building

Tools & Technologies

EPIC

Certifications & Qualifications

CRCR CertificationCHAM Certification

Industry Keywords

Healthcare Finance OperationsPatient ExperienceOperational EfficiencyEmployee EngagementRevenue Cycle Process

About the role

Key responsibilities & impact

Provide vision, leadership, and operational oversight for on-site Patient Access staff within a hospital or market
Direct admitting and registration teams across all entry points
Establish collaborative relationships with operational leaders at specific sites or markets
Establish accountabilities, delegate duties, and organize departmental functions
Select, evaluate, coach, and manage qualified professionals
Coordinate cross-training and support with department managers
Promote team-building relationships and a collaborative revenue cycle process
Lead communication strategies that promote employee engagement, productivity, morale, and shared accountability
Provide regular staff assessments and educational opportunities
Determine staffing levels and monitor compensation
Strengthen recruiting and retention processes
Direct hiring and training for leadership and patient access staff
Manage the budget
Identify and implement strategies to improve processes, operational efficiency, patient experience, and regulatory compliance
Perform other job-related duties as requested

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
3+ years of leadership experience
3+ years of Patient Access experience, preferably within a hospital
Experience in healthcare provider finance operations or a similar service environment
Demonstrated advanced usage of AI and management of teams using AI for process and technology improvements
EPIC experience preferred
Demonstrated use of KPIs to drive and track team performance
Financial and project management experience
Strong communication, organizational, interpersonal, and customer service skills
Ability to work in a fast-paced environment
Ability to travel weekly to various sites within the client footprint
CRCR certification required within the first 9 months of hire
CHAM preferred
Must reside in and be authorized to work within the United States

Benefits

Comp & perks

Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the associate’s field
Tuition reimbursement
Quarterly and annual incentive programs
Employer-supported CRCR certification within the first 9 months of hire
Work-life flexibility
Professional development opportunities