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IAM Manager – Engineering
Ensemble Health Partners. Lead engineering ownership and operational support of IAM platforms, including SailPoint/IGA, directory services, cloud identity, access request workflows, lifecycle automation, and related identity technologies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Identity and Access Management (IAM) engineering, including lifecycle management, access governance, and automation. Proven ability to lead teams, drive operational efficiency, and establish technical standards while ensuring compliance and security.
Highest-signal resume keywords
IAM Engineering LeadershipSailPoint/IGA ExperienceAccess Provisioning WorkflowsIdentity Governance MaturityExecutive Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Identity & Access ManagementLifecycle ManagementAccess GovernanceProvisioning WorkflowsOperational ReportingAutomationRisk ManagementMetrics TrackingTechnical StandardsCompliance Reporting
Soft Skills
LeadershipCoachingCollaborationProblem-SolvingInquisitiveness
Tools & Technologies
SailPointServiceNowActive DirectoryMicrosoft Entra IDSSOMFAAPIsWorkflow Automation
Certifications & Qualifications
CISSPCISMSecurity+ITILPMP
Industry Keywords
CybersecurityHealthcareManaged ServicesClient ImplementationRegulated Industry
Tech Stack
Tools & technologiesCloudCyber SecurityPMPServiceNow
About the role
Key responsibilities & impact- Lead engineering ownership and operational support of IAM platforms, including SailPoint/IGA, directory services, cloud identity, access request workflows, lifecycle automation, and related identity technologies
- Develop and execute the IAM engineering roadmap aligned to security, automation, client onboarding, compliance, and operational efficiency goals
- Oversee design, configuration, testing, deployment, support, and continuous improvement of identity profiles, lifecycle states, roles, access profiles, entitlements, connectors, workflows, transforms, provisioning logic, and reporting
- Establish and maintain technical standards, runbooks, SOPs, configuration documentation, support playbooks, and operational readiness practices
- Lead engineering standards for joiner, mover, leaver, transfer, rehire, leave, contractor, and termination workflows
- Partner with HR/HCM, ServiceNow, directory, cloud, application, client-facing, Implementation, Client Success, Operations, Application Owners, GRC, Internal Audit, Cybersecurity, and client stakeholders
- Drive automation opportunities that reduce manual work, improve SLA performance, strengthen controls, and create measurable time and cost savings
- Advance role-based access control, standard entitlement models, identity governance maturity, and reusable patterns
- Maintain an automation and technical debt backlog with owners, business value, risk impact, and target delivery milestones
- Define and track client provisioning requirements, entitlement files, role mappings, access dependencies, test users, escalation contacts, and go-live readiness criteria
- Support readiness checkpoints and post-go-live stabilization activities
- Identify client-specific process variation and lead standardization opportunities
- Escalate readiness risks with clear business impact, ownership, resolution path, and decision requirements
- Support access reviews, audit evidence, entitlement reconciliation, control testing, and compliance reporting
- Promote separation of duties, least privilege, standard access patterns, and access certification readiness
- Maintain policies, SOPs, RACI models, readiness checklists, operational evidence packages, and exception approvals
- Identify provisioning workflow risks and recommend remediation plans
- Lead, coach, and develop the IAM engineering and client provisioning team
- Set team goals, expectations, KPIs, development plans, and accountability rhythms
- Provide leadership-ready updates on performance, risks, accomplishments, staffing needs, automation wins, and strategic priorities
- Build cross-functional partnerships to enable scalable client onboarding and identity operations
Requirements
What you’ll need- Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Engineering, or related field, or equivalent experience
- 7+ years of Identity & Access Management, cybersecurity, access provisioning, identity operations, or related technology experience
- 3+ years of people leadership experience leading IAM engineering, provisioning, security operations, client delivery, or technical support teams
- Experience with IAM transformation, lifecycle management, access governance, provisioning workflows, escalation management, metrics, and operational reporting
- Strong executive communication skills with the ability to translate technical and operational issues into leadership-ready risk, impact, options, and action plans
- Experience with SailPoint or comparable Identity Governance and Administration platforms preferred
- Experience with ServiceNow access request workflows, queue management, dashboards, catalog items, approvals, and operational reporting preferred
- Experience with Active Directory, Microsoft Entra ID, SSO, federation, MFA, privileged access, APIs, connectors, workflow automation, or identity lifecycle integrations preferred
- Healthcare, revenue cycle, client implementation, managed services, or highly regulated industry experience preferred
- Master's degree, CISSP, CISM, Security+, ITIL, PMP, or relevant IAM/vendor certification preferred
- Must be inquisitive and demonstrate openness to innovation including AI
- Must reside and be authorized to work within the United States
Benefits
Comp & perks- Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
- Professional certification relevant to the associate’s field
- Tuition reimbursement
- Quarterly and annual incentive programs
- Remote work position
- Work-Life Flexibility
- Professional development and growth opportunities