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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Quality Assurance and Accounts Receivable, with a strong focus on compliance, operational risk assessment, and process improvement. Capable of mentoring team members and presenting findings to leadership while maintaining knowledge of relevant regulations.
Highest-signal resume keywords
Quality Assurance ExperienceAccounts Receivable ExperienceEpic Payment System ExperienceCRCR CertificationRevenue Cycle Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality ReviewsBusiness Process DocumentationOperational Risk IdentificationQuality AuditsReview Recommendations ImplementationEfficiency Improvement AssessmentCompliance Standards KnowledgeClinical Documentation KnowledgeRegulatory KnowledgeMentoring and Training
Soft Skills
InquisitiveOpen to InnovationEffective CommunicationTeam CollaborationPresentation Skills
Certifications & Qualifications
CRCR Certification
Industry Keywords
Revenue Cycle ManagementMedical NecessityCompliance StandardsClinical DocumentationOperational Compliance
About the role
Key responsibilities & impact- Perform quality reviews across multiple clients
- Document business processes
- Identify operational, compliance, and quality risks and recommend mitigation measures
- Mentor and train team members
- Assist leadership in developing review plans and preparing quality reports
- Ensure implementation of review recommendations
- Maintain current knowledge of relevant regulations
- Support onboarding
- Assess the Quality Assurance process and identify efficiency improvements
- Present quality reports of review findings and recommendations to leadership
- Develop thorough understanding and documentation of business processes in scope
- Perform account-level reviews and quality audits to confirm implementation and effectiveness of policies and procedures
- Participate in pre- and post-review meetings
- Ensure past review recommendations are implemented in current review processes
Requirements
What you’ll need- 6 to 8 years of experience in Quality Assurance
- At least 3 years of Accounts Receivable experience
- Epic Payment system experience
- Revenue Cycle Management experience
- Associate’s degree or equivalent experience
- CRCR certification upon hire or within 9 months of hire
- Must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
- Must reside and be authorized to work within the United States
- Must be inquisitive and open to innovation, including AI
- Knowledge of laws and regulations regarding medical necessity, clinical documentation, compliance standards, and related clinical or business matters
Benefits
Comp & perks- Bonus incentives
- Paid certifications
- Tuition reimbursement
- Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
- Career advancement opportunities
- Professional development
- Quarterly and annual incentive programs
- Work-life flexibility
- Remote work