Patient Access and Pre-Access Supervisor

Ensemble Health Partners

. Organize and coordinate assigned staff activities .

Posted 10/7/2026full-timeSheboygan • Wisconsin • United StatesJunior💰 $47,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Revenue Cycle Management and Patient Access operations, with a strong focus on staff development, compliance, and performance metrics. Proficient in utilizing AI for process improvements and team management within a healthcare setting.

Highest-signal resume keywords

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)Revenue Cycle ManagementStaff Development and TrainingAI Utilization in Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Cycle TasksRegistration and Pre-RegistrationInsurance VerificationHospital BillingPerformance ReportingAnalytical AbilityStaff SchedulingProcess ImprovementAuditingStatistical Analysis

Soft Skills

LeadershipCoachingProblem SolvingCommunicationTeam Management

Tools & Technologies

Microsoft OfficeAI Technologies

Certifications & Qualifications

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

Patient AccessHealthcare ManagementRevenue CycleComplianceCustomer Service

About the role

Key responsibilities & impact

Organize and coordinate assigned staff activities
Handle and solve area-related problems
Develop and coach staff with the Patient Access Manager
Conduct and oversee orientation and training for Patient Access staff
Perform Revenue Cycle tasks to ensure compliance and excellent customer service
Coordinate registration and pre-registration duties
Monitor daily productivity and communicate with staff
Provide and review performance reports covering key metrics
Assign and coordinate staff schedules, rotations, time off, and call-offs
Track and monitor upfront collection processes
Assign goals and provide coaching and corrective action
Participate in on-call rotation covering days, nights, and weekends as necessary
Develop department processes and procedures
Conduct audits, staff training, education, and development
Act as a resource for staff and ancillary departments
Manage assigned implementation, tracking, and process-change projects
Participate in facility activities and gather statistical information
Assist with staff evaluations and maintain the time/attendance system
Attend facility meetings as required
Apply AI to process and technological improvements

Requirements

What you’ll need

1 to 3 years of job experience
Certified Healthcare Access Management (CHAM)
Certified Revenue Cycle Representative (CRCR)
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others
High degree of analytical ability
Working knowledge of Microsoft Office
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and management of teams using AI
Reside and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Work-life flexibility
Career advancement opportunities
Recognition programs