FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Patient Access Associate
Ensemble Health Partners. Perform admission duties for patients admitted for hospital services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in managing patient accounts and financial information to support billing and collections.
Highest-signal resume keywords
CRCR CertificationCustomer Service ExperienceMedical Necessity ChecksInsurance VerificationPoint-of-Service Collections
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record Number AssignmentPatient Pre-RegistrationBenefit Data EntryAccount AuditsABN Software Screening
Soft Skills
Compassionate Customer ServiceInquisitive MindsetOpenness to Innovation
Tools & Technologies
Telephone SwitchboardInsurance Eligibility Software
Certifications & Qualifications
CRCR Certification
Industry Keywords
Patient AdmissionCompliance ChecksInsurance InformationFinancial LiabilityPatient Education
About the role
Key responsibilities & impact- Perform admission duties for patients admitted for hospital services
- Assign accurate medical record numbers (MRNs)
- Complete medical necessity and compliance checks
- Provide patient instructions and collect insurance information
- Receive and process physician orders
- Operate the telephone switchboard
- Provide compassionate customer service
- Meet assigned point-of-service goals
- Pre-register patient accounts before visits
- Obtain demographic, insurance, and financial liability information through inbound and outbound calls
- Collect point-of-service collections and past-due balances, including payment-plan options
- Explain consent forms and obtain required signatures and witness names
- Distribute patient education documents and required forms
- Review insurance eligibility responses and select applicable insurance plan codes
- Enter benefit data to support point-of-service collections and billing processes
- Screen medical necessity using ABN software and distribute/document ABNs and other forms
- Conduct account audits and ensure forms are accurate and timely
- Provide statistical data to Patient Access leadership
Requirements
What you’ll need- High School Diploma/GED required
- CRCR Certification (Certified Revenue Cycle Representative) required within 6 months of hire
- 1+ years of customer service experience
- Must be inquisitive and open to innovation, including AI
- Must reside in and be authorized to work within the United States
- Must be able to work on-site in Lewes, Delaware
Benefits
Comp & perks- Bonus Incentives
- Paid certifications
- Tuition reimbursement
- Comprehensive benefits including healthcare, time off, retirement, and well-being programs
- Career advancement
- Shift differential for select shifts
- Company-paid CRCR certification
- Professional development opportunities
- Quarterly and annual incentive programs
- Reasonable accommodations for qualified individuals with disabilities