Patient Access Associate

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/9/2026full-timeOlive Branch • Mississippi • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admissions, insurance verification, and compliance checks while effectively managing patient information and financial transactions. Proficient in using auditing and reporting systems to ensure accuracy and regulatory compliance.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationMedical Necessity ChecksCRCR CertificationCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentDemographic Information CollectionFinancial Liability ProcessingPoint-of-Service CollectionAccount AuditingStatistical Data ReportingConsent Form ExplanationInsurance Eligibility ReviewPayment Plan ExplanationOverlay Tool Usage

Soft Skills

InquisitiveOpen to Innovation

Tools & Technologies

ABN SoftwareAuditing SystemsReporting Systems

Certifications & Qualifications

CRCR Certification

Industry Keywords

Regulatory CompliancePatient AccessHealthcare Services

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity/compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders and use overlay tools
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet point-of-service collection goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits through inbound and outbound calls
Obtain demographic, insurance, and financial liability information
Collect point-of-service and past-due balances and explain payment plan options
Explain consent and patient education forms, obtain signatures, and witness signatures
Review insurance eligibility and enter benefit data to support collections and billing
Screen Medicare medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire; company paid
Must be inquisitive and open to innovation, including AI
Must be able to work on-site at Methodist - Olive Branch Hospital in Olive Branch, MS
Must reside in and be authorized to work within the United States
Must meet regulatory compliance requirements
Ability to assign accurate MRNs and complete medical necessity/compliance checks
Ability to collect and process demographic, insurance, physician order, and patient financial information
Ability to use insurance verification, ABN, overlay, auditing, and reporting systems

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits, including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Quarterly and annual incentive programs
Company-paid CRCR certification
Career advancement opportunities
Work-life flexibility