Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/10/2026part-timeWinchester • Virginia • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing auditing systems and managing patient financial information effectively.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCustomer ServiceCRCR CertificationQuality Auditing

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsAccount AuditsDemographic Data EntryInsurance Plan Code Selection

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

ABN SoftwareTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessComplianceHealthcare ServicesInsurance EligibilityPatient Education

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Utilize overlay tools while providing excellent customer service
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to ensure accounts are corrected
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent forms, obtain necessary signatures, and witness signatures
Explain and distribute patient education documents and required forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute and document ABNs and other designated forms

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation, including AI
High School Diploma/GED required
CRCR required within 6 months of hire
Must reside and be authorized to work within the United States
Must sit on site at the hospital in Winchester, VA

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Company-paid CRCR certification
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility
Reasonable accommodations for qualified individuals with disabilities