Patient Access Associate Specialist

Ensemble Health Partners

. Perform admission duties for all patients admitted for hospital services .

Posted 10/14/2026full-timeGreenville • South Carolina • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing tools for data entry and patient account management, with a focus on accuracy and regulatory adherence.

Highest-signal resume keywords

CRCR CertificationMedical Necessity ChecksInsurance Information ProcessingCustomer Service ExperiencePoint-of-Service Collections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Admission DutiesMRN AssignmentInsurance Eligibility ReviewData EntryAccount AuditsABN Software ScreeningBilling ProcessesPayment Plan OptionsConsent Form ExplanationStatistical Data Reporting

Soft Skills

Inquisitive NatureOpenness to InnovationExcellent Customer Service

Tools & Technologies

Overlay ToolTelephone SwitchboardABN Software

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessCompliance ChecksMedical NecessityInsurance VerificationHealthcare Services

About the role

Key responsibilities & impact

Perform admission duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions
Collect and process insurance information
Receive and process physician orders
Utilize an overlay tool while providing excellent customer service
Operate the telephone switchboard
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent forms and obtain required signatures and witness names
Explain and distribute patient education and regulatory forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute ABNs as appropriate
Conduct account audits and ensure forms are accurate and timely
Provide statistical data to Patient Access leadership

Requirements

What you’ll need

High School Diploma/GED Required
CRCR Certification (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)
1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI
Must reside and be authorized to work within the United States
Must be able to work on-site at Bon Secours - St Francis - Eastside in Greenville, SC

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional development
Quarterly and annual incentive programs
Work-Life Flexibility