Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 9/17/2026part-timeJupiter • Florida • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing quality auditing systems and managing patient financial information effectively.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCustomer ServiceQuality AuditingCRCR Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsAccount AuditsBenefit Data EntryABN Software Usage

Soft Skills

Compassionate CommunicationInquisitivenessOpenness to Innovation

Tools & Technologies

Telephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessInsurance EligibilityDemographic InformationConsent FormsPayment Plans

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard
Provide compassionate customer service
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service payments and past-due balances, including payment-plan options
Explain consent forms and obtain required signatures and witness names
Distribute patient education documents and required forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen Medicare medical necessity using ABN software and distribute/document ABNs and other designated forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED Required
CRCR Required within 9 months of hire (Company Paid)
Must be inquisitive and demonstrate openness to innovation including AI
Must reside and be authorized to work within the United States
Must be able to work on-site at Jupiter - Breast Center in Jupiter, FL

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development and a professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility