Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/9/2026full-timeSummerville • South Carolina • United StatesJuniorMid-Level💰 $21 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, including medical necessity checks, insurance verification, and point-of-service collections. Proficient in utilizing quality auditing systems and providing exceptional customer service in a healthcare setting.

Highest-signal resume keywords

Patient Admission DutiesMedical Necessity ChecksInsurance VerificationCRCR CertificationCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentAccount AuditingPoint-of-Service CollectionsBenefit Data EntryConsent Form Explanation

Soft Skills

Compassionate Customer ServiceInquisitive MindsetOpenness to Innovation

Tools & Technologies

ABN SoftwareQuality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessHealthcare ComplianceInsurance EligibilityDemographic InformationPayment Plan Options

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard
Provide compassionate customer service
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms and obtain signatures and witness names
Review insurance eligibility responses and select insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
Must be inquisitive and demonstrate openness to innovation including AI
CRCR required within 9 months of hire (company paid)
Must be able to work on-site at RSFH - Roper Sawmill Hospital in Summerville, SC
Must reside and be authorized to work within the United States

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Professional development and a professional certification relevant to the field
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility