Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 9/16/2026part-timeJupiter • Florida • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing auditing systems and managing patient accounts to ensure accurate billing and regulatory adherence.

Highest-signal resume keywords

Customer Service ExperienceCRCR CertificationMedical Necessity ComplianceInsurance VerificationPoint-of-Service Collections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentQuality AuditingAccount AuditingPatient Pre-RegistrationInsurance Eligibility ReviewBenefit Data EntryPayment CollectionABN Software Screening

Soft Skills

Inquisitive MindsetOpen to Innovation

Tools & Technologies

Overlay ToolsTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessCompliance RequirementsRegulatory DocumentsPress Ganey Metrics

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Utilize overlay tools and provide customer service measured by Press Ganey
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and ensure forms are completed accurately and timely
Provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial liability information
Collect point-of-service payments and past-due balances, including payment plan options
Explain general consent forms, obtain signatures, and record witnesses' names
Explain and distribute patient education and regulatory documents and forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute and document ABNs and other designated forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire
Must be inquisitive and open to innovation, including AI
Must reside in and be authorized to work within the United States
Ability to work onsite at Jupiter Medical Center in Jupiter, FL
Ability to perform duties in compliance with organizational policies, processes, mission, goals, and regulatory requirements

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Career advancement opportunities
Professional development investment
Quarterly and annual incentive programs
Company-paid CRCR certification within 9 months of hire
Work-life flexibility