Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 10/16/2026part-timeFredericksburg • Virginia • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admitting, registration, and insurance verification processes while ensuring compliance with medical necessity and organizational policies. Proficient in utilizing ABN software and conducting account audits to support billing and customer service excellence.

Highest-signal resume keywords

Patient AdmittingInsurance VerificationMedical Necessity ScreeningPoint-Of-Service CollectionCRCR Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient RegistrationMedical Record Number AssignmentInsurance Information ProcessingBenefit Data EntryAccount Auditing

Soft Skills

Customer ServiceInquisitive MindsetOpen To Innovation

Tools & Technologies

ABN SoftwareTelephone SwitchboardInsurance Verification Systems

Certifications & Qualifications

CRCR

Industry Keywords

Compliance ChecksMedical NecessityPoint-Of-Service CollectionsStatistical Data Reporting

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and explain consent and education forms
Collect and process insurance information, point-of-service collections, past-due balances, and payment plan options
Receive and process physician orders
Operate the telephone switchboard
Pre-register patient accounts before visits through inbound and outbound calls
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute required forms
Conduct account audits, ensure forms are accurate and timely, and provide statistical data to Patient Access leadership
Deliver customer service in compliance with organizational policies and regulatory requirements

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire (company paid)
Must be inquisitive and open to innovation, including AI
Must reside and be authorized to work within the United States
Must be able to work on-site at MWHC - Lee's Hill in Fredericksburg, VA
Ability to perform admitting, registration, insurance verification, medical necessity screening, and point-of-service collection duties
Ability to operate a telephone switchboard
Ability to use insurance verification, ABN, overlay, quality auditing, and reporting systems

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Quarterly and annual incentive programs
Career advancement opportunities
Company-paid CRCR certification within 9 months of hire
Work-life flexibility