Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for patients receiving hospital services .

Posted 11/9/2026full-timeSouthaven • Mississippi • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient admissions, insurance verification, and compliance checks while delivering exceptional customer service. Capable of utilizing auditing systems and managing patient accounts effectively.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCustomer ServiceCRCR CertificationAccount Auditing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsData EntryStatistical ReportingInsurance Plan Codes

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

Overlay ToolAdvanced Beneficiary Notice SoftwareQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessCompliance RequirementsHealthcare ServicesDemographic InformationPayment Plans

About the role

Key responsibilities & impact

Perform admitting duties for patients receiving hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders and utilize an overlay tool
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent forms, obtain signatures, and witness names
Distribute patient education documents and required forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using Advanced Beneficiary Notice software
Distribute and document ABNs and other designated forms and pamphlets
Deliver excellent customer service while meeting organizational, regulatory, and compliance requirements

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI
High School Diploma/GED Required
CRCR Required within 6 months of hire (Company Paid)
Must reside and be authorized to work within the United States
Ability to work on-site at Methodist - Diagnostic Center - Southaven in Southaven, MS

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional development opportunities
Quarterly and annual incentive programs
Company-paid CRCR certification
Work-life flexibility
Recognition programs