Patient Access Associate, Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/12/2026part-timeBristol • Tennessee • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient registration, insurance verification, and compliance duties while providing exceptional customer service. Proficient in conducting quality audits and managing point-of-service payments in a healthcare setting.

Highest-signal resume keywords

Patient RegistrationInsurance VerificationMedical Necessity ScreeningCRCR CertificationCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Admitting DutiesMedical Necessity ChecksQuality AuditsPoint-of-Service PaymentsDemographic Information CollectionInsurance Plan Code SelectionConsent Form ExplanationABN Software Screening

Soft Skills

CommunicationAttention to DetailProblem-Solving

Tools & Technologies

Telephone Switchboard

Certifications & Qualifications

CRCR Certification

Industry Keywords

Healthcare CompliancePatient EducationInsurance EligibilityFinancial Information Collection

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity/compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay calls
Conduct quality audits and reporting to ensure accounts are corrected
Pre-register patient accounts and obtain demographic, insurance, and financial information
Collect point-of-service payments and past-due balances, including payment-plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility and select applicable insurance plan codes
Screen Medicare medical necessity using ABN software and distribute required forms
Provide customer service while meeting organizational, regulatory, and point-of-service requirements

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR certification required within 6 months of hire
Reside and be authorized to work within the United States
Ability to perform admitting, insurance verification, medical necessity screening, patient registration, and related compliance duties

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Career advancement
Professional development opportunities
Quarterly and annual incentive programs
Company-paid CRCR certification within 6 months of hire
Work-life flexibility