Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 9/16/2026full-timeJupiter • Florida • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing auditing systems and managing patient financial information to support billing processes.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCustomer ServiceCRCR CertificationMedical Necessity Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsAccount AuditsData EntryInsurance Plan Code SelectionAdvanced Beneficiary Notice SoftwareStatistical Data ReportingPatient Financial Information ManagementPre-Registration of Patient AccountsQuality Auditing Systems

Soft Skills

Excellent Customer ServiceOpenness to Innovation

Tools & Technologies

Overlay ToolTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Regulatory CompliancePatient EducationDemographic Information CollectionInsurance Eligibility ResponsesOrganizational Policies

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and excellent customer service
Collect insurance information
Receive and process physician orders
Utilize an overlay tool
Operate the telephone switchboard
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent forms and obtain necessary signatures and witness names
Explain and distribute patient education documents and required forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using Advanced Beneficiary Notice software
Distribute and document ABNs and other designated forms and pamphlets
Follow organizational policies, processes, mission, regulatory compliance requirements, and customer service standards

Requirements

What you’ll need

1+ years of customer service experience
Openness to innovation, including AI
High School Diploma/GED Required
CRCR Required within 9 months of hire
Must reside and be authorized to work within the United States
Must be able to work on-site at Jupiter Breast Center in Jupiter, FL
Must be available for the full-time 8am-7pm Monday-Friday shift

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional development
Quarterly and annual incentive programs
Work-Life Flexibility