Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 10/23/2026full-timeGreenville • South Carolina • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in handling financial transactions and conducting account audits to support billing processes.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCustomer ServiceCRCR CertificationAccount Audits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPoint-of-Service PaymentsDemographic Information CollectionABN Software UsageStatistical Data Reporting

Soft Skills

Compassionate CommunicationInquisitive MindsetAdaptability to Innovation

Tools & Technologies

Telephone SwitchboardPatient Access Systems

Certifications & Qualifications

CRCR

Industry Keywords

Healthcare CompliancePatient EducationInsurance EligibilityFinancial Liability

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard
Provide compassionate customer service
Meet assigned point-of-service goals
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts and obtain demographic, insurance, and financial liability information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility and enter benefit data to support collections and billing
Screen medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire; company paid
Must be inquisitive and open to innovation, including AI
Must reside in and be authorized to work within the United States
Must be able to work on-site at Bon Secours - Millennium Digital Imaging in Greenville, SC

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility