Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/9/2026part-timeCharleston • South Carolina • United StatesJuniorMid-Level💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in using auditing systems and managing patient financial information to ensure accurate billing and regulatory adherence.

Highest-signal resume keywords

Customer Service ExperienceMedical Necessity ChecksInsurance VerificationCRCR CertificationRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient AdmissionInsurance Information CollectionAccount AuditingPoint-of-Service PaymentsDemographic Data EntryABN Software UsageStatistical Data Reporting

Soft Skills

Inquisitive NatureOpenness to InnovationExcellent Communication

Tools & Technologies

Telephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Medical NecessityCompliance RequirementsPatient AccessHealthcare Services

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and excellent customer service
Collect insurance information and process physician orders
Operate the telephone switchboard
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility responses and enter benefit data to support billing and clean claims
Screen medical necessity using ABN software and distribute required notices and forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire; company paid
Must be inquisitive and demonstrate openness to innovation, including AI
Must reside in and be authorized to work within the United States
Must be able to work on-site at RSFH - BSSF Hospital, Charleston, SC
Must meet regulatory compliance requirements

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility
Reasonable accommodations for qualified individuals with disabilities