Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/5/2026part-timeGreat Falls • Montana • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in handling financial transactions and utilizing auditing systems to ensure accuracy in patient accounts.

Highest-signal resume keywords

Customer Service ExperienceCRCR CertificationMedical Necessity ChecksInsurance VerificationPoint-Of-Service Collections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient AdmissionsAccount AuditsInsurance Information CollectionFinancial Liability AssessmentData EntryCompliance ChecksStatistical ReportingConsent Form ManagementQuality AuditingPre-Registration

Soft Skills

InquisitiveOpen To InnovationExcellent Communication

Tools & Technologies

ABN SoftwareTelephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceInsurance EligibilityRegulatory RequirementsFinancial Transactions

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay calls
Meet assigned point-of-service collection goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Obtain demographic, insurance, and financial liability information by inbound and outbound calls
Collect point-of-service and past-due balances and discuss payment plan options
Explain consent forms, obtain signatures, and witness names
Distribute patient education documents and required forms
Review insurance eligibility responses and enter benefit data to support collections and billing
Screen medical necessity using ABN software and distribute required documentation
Provide excellent customer service while meeting organizational, regulatory, and compliance requirements

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
Must be inquisitive and open to innovation, including AI
CRCR required within 9 months of hire (company paid)
Must reside and be authorized to work within the United States
Must be able to work on-site at Benefis - East Campus in Great Falls, MT

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Quarterly and annual incentive programs
Shift differential for select shifts