Patient Access Associate Specialist

Ensemble Health Partners

. Manage patient registration and access processes within the healthcare revenue cycle .

Posted 10/14/2026part-timeLewiston • Maine • United StatesJuniorMid-Level💰 $18 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing patient registration and access processes within the healthcare revenue cycle, ensuring compliance and accuracy in medical necessity checks and insurance information collection.

Highest-signal resume keywords

Patient Registration ManagementMedical Necessity ComplianceInsurance VerificationCustomer Service ExperienceCRCR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentQuality AuditingStatistical Data ReportingPoint-of-Service CollectionsABN Software Screening

Soft Skills

InquisitivenessOpenness to Innovation

Tools & Technologies

Overlay ToolsTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Healthcare Revenue CyclePatient AccessCompliance ChecksInsurance Information CollectionPatient Education

About the role

Key responsibilities & impact

Manage patient registration and access processes within the healthcare revenue cycle
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders and use overlay tools
Provide onsite patient service and support clinical and financial operations
Operate the telephone switchboard and relay calls
Meet assigned point-of-service collection goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits through inbound and outbound calls
Obtain demographic, insurance, and financial liability information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and document witnesses
Review insurance eligibility and enter benefit data to support collections and clean claims
Screen medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
Inquisitiveness and openness to innovation, including AI
High School Diploma/GED required
CRCR required within 6 months of hire (Company Paid)
Must reside and be authorized to work within the United States
Must be able to work onsite at Covenant-St Mary's, Lewiston, ME
Ability to work varying day, night, and weekend PRN shifts

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Company-paid CRCR certification
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility
Reasonable accommodations for qualified individuals with disabilities