Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 9/17/2026full-timeGreenville • South Carolina • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in using auditing systems and managing patient accounts to ensure accurate billing and collections.

Highest-signal resume keywords

Customer Service ExperienceMedical Record Number AssignmentCRCR CertificationInsurance Eligibility ReviewQuality Auditing and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Admission DutiesMedical Necessity ChecksPoint-of-Service CollectionsAccount AuditsBenefit Data EntryConsent Form DocumentationABN Software Screening

Soft Skills

Compassionate Customer ServiceInquisitive NatureOpenness to Innovation

Tools & Technologies

Telephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessInsurance InformationDemographic Data CollectionFinancial Liability Information

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard
Provide compassionate customer service
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and financial liability information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and document witnesses
Review insurance eligibility and select applicable plan codes
Enter benefit data to support point-of-service collections and billing
Screen medical necessity using ABN software and distribute required notices and forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire
Must be inquisitive and demonstrate openness to innovation, including AI
Must reside and be authorized to work within the United States
Ability to work on-site at Bon Secours - Millennium Digital Imaging in Greenville, SC

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Career advancement opportunities
Company-paid CRCR certification within 9 months of hire
Work-life flexibility