Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/28/2026part-timeAthens • Texas • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in using auditing systems and managing patient financial information to ensure regulatory adherence and operational efficiency.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationRegulatory ComplianceCustomer ServiceCRCR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsAccount AuditsDemographic Data CollectionInsurance Eligibility Review

Soft Skills

CompassionInquisitivenessOpenness to Innovation

Tools & Technologies

ABN SoftwareQuality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceMedical Records Number (MRN)Patient Financial Information

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions
Collect insurance information and process physician orders
Operate the telephone switchboard
Meet point-of-service collection goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility and enter benefit data to support collections and clean claims
Screen Medicare medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire (Company Paid)
Must be inquisitive and demonstrate openness to innovation, including AI
Must be able to work on-site at Ardent - UT Health Athens, Athens, TX
Must reside and be authorized to work within the United States
Ability to meet regulatory compliance requirements
Ability to provide excellent customer service and demonstrate compassion

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive healthcare, time off, retirement, and well-being benefits
Career advancement
Professional development
Quarterly and annual incentive programs
Company-paid CRCR certification
Work-life flexibility