Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for patients receiving hospital services .

Posted 10/12/2026part-timeJupiter • Florida • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admissions, insurance processing, and compliance checks while providing exceptional customer service. Proficient in using auditing systems and conducting account audits to support billing and collections.

Highest-signal resume keywords

Patient AdmissionsInsurance ProcessingMedical Necessity ChecksCustomer ServiceCRCR Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Record Number AssignmentQuality AuditingStatistical Data ReportingPoint-of-Service PaymentsInsurance Eligibility ReviewABN Software ScreeningPatient Education FormsDemographic Information CollectionPayment Plan OptionsPre-Registration of Patient Accounts

Soft Skills

InquisitiveOpenness to Innovation

Tools & Technologies

Telephone SwitchboardAuditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessComplianceHealthcare ServicesInsurance InformationCustomer Service Experience

About the role

Key responsibilities & impact

Perform admitting duties for patients receiving hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and excellent customer service
Collect and process insurance information
Receive and process physician orders
Operate the telephone switchboard
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and financial information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility and enter benefit data to support collections and billing
Screen Medicare medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation, including AI
High School Diploma/GED required
CRCR required within 9 months of hire (company paid)
Must be able to work on-site at Jupiter - Breast Center in Jupiter, FL
Must reside in and be authorized to work within the United States
Availability for PRN day shifts covering 9am–3pm Monday–Friday

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Career advancement
Professional development
Quarterly and annual incentive programs
Company-paid CRCR certification