Patient Access Associate Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 9/16/2026part-timeSheboygan • Wisconsin • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admitting, registration, and insurance verification processes, ensuring compliance and accuracy in medical necessity checks. Proficient in customer service and financial transactions, with a focus on meeting point-of-service goals.

Highest-signal resume keywords

Patient AdmittingInsurance VerificationCustomer ServiceCRCR CertificationMedical Necessity Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Admitting DutiesMedical Necessity ChecksInsurance Information CollectionQuality AuditsAccount AuditsPoint-of-Service PaymentsConsent Form ReviewABN Software Screening

Soft Skills

InquisitiveOpen to Innovation

Tools & Technologies

Telephone SwitchboardReporting Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessComplianceDemographic InformationFinancial LiabilityInsurance Eligibility

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay calls
Perform quality audits and use reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Obtain demographic, insurance, and financial liability information through inbound and outbound calls
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and witness signatures
Review insurance eligibility responses and enter benefit data to support collections and clean claims
Screen Medicare medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire (company paid)
Must be inquisitive and open to innovation, including AI
Must reside and be authorized to work within the United States
Must be able to work on-site at HSHS - St. Nicholas Hospital in Sheboygan, WI
Ability to perform accurate admitting, registration, insurance verification, compliance, and medical necessity functions
Ability to provide excellent customer service and meet point-of-service goals

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Quarterly and annual incentive programs
Company-paid CRCR certification
Career advancement opportunities
Work-life flexibility
Recognition programs