Patient Access & Pre-Access Supervisor

Ensemble Health Partners

. Organize and coordinate assigned Patient Access staff activities .

Posted 10/23/2026full-timeNashua • New Hampshire • United StatesJunior💰 $47,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Patient Access management, including staff coordination, training, and revenue cycle compliance. Proficient in utilizing analytical skills and advanced AI tools to enhance operational efficiency and team performance.

Highest-signal resume keywords

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)Revenue Cycle ManagementStaff Training and DevelopmentMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Access CoordinationRevenue Cycle TasksRegistration and Pre-RegistrationInsurance VerificationHospital BillingAnalytical SkillsStaff SchedulingPerformance ReportingProcess ImprovementAuditing

Soft Skills

LeadershipProblem SolvingCoachingCommunicationTeam Management

Tools & Technologies

AI Management ToolsTime Attendance Systems

Certifications & Qualifications

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

HealthcarePatient AccessRevenue CycleComplianceCustomer Service

About the role

Key responsibilities & impact

Organize and coordinate assigned Patient Access staff activities
Handle and solve area-related problems
Develop and coach staff with the Patient Access Manager
Conduct and oversee staff orientation and training
Perform Revenue Cycle tasks supporting compliance and customer service
Coordinate registration and pre-registration duties
Monitor daily productivity and communicate with staff
Provide and review department performance reports and key metrics
Assign and coordinate staff schedules, rotations, time off, and call-offs
Track and monitor upfront collections; assign goals and provide coaching or corrective action
Participate in on-call rotation, including days, nights, and weekends
Assist with department processes, procedures, training, education, and development
Conduct audits and provide ongoing coaching
Serve as a resource for staff and ancillary departments
Manage assigned implementation, tracking, and process-change projects
Report project status to Patient Access Leadership
Participate in facility activities and gather statistical information
Assist with staff evaluations and maintain the time/attendance system
Attend required facility meetings

Requirements

What you’ll need

1 to 3 years of job experience
Certified Healthcare Access Management (CHAM)
Certified Revenue Cycle Representative (CRCR)
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Ability to lead/direct others
High degree of analytical ability
Working knowledge of Microsoft Office
Demonstrated advanced usage of AI and management of teams using AI for process and technological improvements
Reside and be authorized to work within the United States
2 Year/Associate degree or 4 year/Bachelor’s Degree (preferred)
2-3 years of supervisory experience in healthcare or business field (preferred)

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Career advancement opportunities
Professional development
Quarterly and annual incentive programs
Work-life flexibility
Recognition programs