Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/11/2026part-timeTyler • Texas • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admissions, insurance verification, and compliance checks while effectively managing patient information and financial liabilities. Proficient in utilizing auditing systems and ensuring regulatory compliance in a healthcare setting.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCRCR CertificationRegulatory ComplianceCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksAccount AuditsPoint-of-Service CollectionsDemographic Information CollectionABN Software Usage

Soft Skills

Openness to InnovationEffective Communication

Tools & Technologies

Quality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceInsurance EligibilityFinancial Liability

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Obtain demographic, insurance, and patient financial liability information through inbound and outbound calls
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and witness names
Review insurance eligibility and enter benefit data to support collections and billing
Screen Medicare medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire (Company Paid)
Must be able to work on-site at Ardent - UT Health North Campus in Tyler, TX
Must reside in and be authorized to work within the United States
Must demonstrate openness to innovation, including AI
Must meet regulatory compliance requirements

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Career advancement opportunities
Professional development
Quarterly and annual incentive programs
Company-paid CRCR certification
Work-life flexibility