Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/4/2026part-timeMemphis • Tennessee • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient admission processes, insurance verification, and compliance checks while effectively managing communication and payment collection. Capable of utilizing auditing systems and tools to ensure accuracy and regulatory adherence in patient access operations.

Highest-signal resume keywords

Patient Admission DutiesInsurance VerificationCRCR CertificationQuality Auditing SystemsCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsData EntryAccount AuditsBenefit Data Entry

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

ABN SoftwareTelephone SwitchboardOverlay Tool

Certifications & Qualifications

CRCR

Industry Keywords

Regulatory CompliancePatient AccessInsurance EligibilityDemographic InformationPayment Plans

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders and use an overlay tool
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic and insurance information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and witness names
Review insurance eligibility responses and select applicable plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute and document required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
Must be inquisitive and demonstrate openness to innovation, including AI
CRCR required within 6 months of hire; company paid
Must be able to work on-site at Methodist - University Hospital in Memphis, TN
Must reside and be authorized to work within the United States
Ability to perform admitting duties while meeting organizational, regulatory compliance, and process requirements

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility