Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 11/11/2026part-timeTyler • Texas • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admitting duties, including accurate MRN assignment, medical necessity checks, and insurance information collection. Proficient in using ABN software for screening medical necessity and conducting account audits while ensuring regulatory compliance.

Highest-signal resume keywords

Patient Admitting DutiesMedical Necessity ComplianceInsurance Information CollectionABN Software ProficiencyCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MRN AssignmentMedical Necessity ChecksInsurance Eligibility ReviewAccount AuditingBenefit Data EntryPreregistering PatientsConsent Form ExplanationPayment CollectionStatistical Data ReportingPoint-of-Service Collections

Soft Skills

Compassionate Customer ServiceInquisitive MindsetOpenness to Innovation

Tools & Technologies

Telephone SwitchboardQuality Auditing SystemsReporting Systems

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessHealthcare ComplianceInsurance Plan CodesDemographic InformationFinancial Liability Information

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate MRNs and complete medical necessity/compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders and use an overlay tool
Operate the telephone switchboard for incoming, outgoing, and inter-office calls
Meet assigned point-of-service collection goals
Use quality auditing and reporting systems to correct accounts
Audit accounts and provide statistical data to Patient Access leadership
Preregister patient accounts before visits through inbound and outbound calls
Obtain demographic, insurance, and financial liability information and collect payments
Explain consent forms, obtain required signatures, and witness names
Distribute patient education documents and required forms
Review insurance eligibility and select insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen Medicare medical necessity using ABN software and distribute/document required notices

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire; company paid
Must be inquisitive and open to innovation, including AI
Must be able to work on-site at Ardent - UT Health Tyler in Tyler, TX
Must reside in and be authorized to work within the United States
Ability to perform admitting duties while meeting regulatory compliance requirements
Ability to assign accurate MRNs, complete medical necessity/compliance checks, collect insurance information, and process physician orders
Ability to operate a telephone switchboard and provide compassionate customer service
Ability to conduct account audits and complete forms accurately and timely
Ability to preregister patients and obtain demographic, insurance, and financial information
Ability to explain consent and patient education forms and obtain signatures
Ability to review insurance eligibility and enter benefit data
Ability to screen medical necessity using ABN software

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Company-paid CRCR certification
Career advancement opportunities
Work-life flexibility
Recognition programs