Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/16/2026part-timeOconto Falls • Wisconsin • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration, insurance verification, and point-of-service collections while providing exceptional customer service. Proficient in conducting quality audits and ensuring compliance with organizational and regulatory standards.

Highest-signal resume keywords

Patient RegistrationInsurance VerificationMedical Necessity ScreeningPoint-Of-Service CollectionsCRCR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Admitting DutiesMedical Necessity ChecksQuality AuditsPayment Plan OptionsInsurance Eligibility ReviewDemographic Information CollectionFinancial Liability Information CollectionConsent Form ExplanationABN Software ScreeningTelephone Switchboard Operation

Soft Skills

Customer ServiceInquisitive NatureOpen To Innovation

Certifications & Qualifications

CRCR

Industry Keywords

HealthcarePatient ServicesComplianceRegulatory StandardsInsurance Plans

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity/compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay calls
Conduct quality audits and reporting to ensure accounts are corrected
Pre-register patient accounts before visits
Obtain demographic, insurance, and financial liability information by inbound and outbound calls
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility and select applicable insurance plan codes
Screen medical necessity using ABN software and distribute required forms
Provide excellent customer service while meeting organizational, regulatory, and point-of-service goals

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire
Must be inquisitive and open to innovation, including AI
Must be able to work on-site at HSHS - St. Clare Hospital in Oconto Falls, WI
Must reside and be authorized to work within the United States
Ability to perform admitting, insurance verification, medical necessity screening, patient registration, and point-of-service collections tasks

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Career advancement opportunities
Company-paid CRCR certification
Work-life flexibility