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Patient Access Specialist
Ensemble Health Partners. Perform admitting duties for all patients admitted for hospital services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient admissions, insurance verification, and compliance checks while effectively managing patient accounts and collections. Proficient in utilizing ABN software and maintaining regulatory compliance in a healthcare setting.
Highest-signal resume keywords
Patient AdmissionsInsurance VerificationCRCR CertificationCustomer Service ExperienceRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Necessity ChecksAccount AuditsPoint-Of-Service CollectionsDemographic Data EntryPayment Plan Options
Soft Skills
InquisitiveOpen To Innovation
Tools & Technologies
ABN SoftwareTelephone Switchboard
Certifications & Qualifications
CRCR
Industry Keywords
Patient AccessHealthcare ComplianceInsurance EligibilityFinancial Liability
About the role
Key responsibilities & impact- Perform admitting duties for all patients admitted for hospital services
- Assign accurate MRNs and complete medical necessity and compliance checks
- Provide patient instructions and collect insurance information
- Receive and process physician orders
- Operate the telephone switchboard and relay calls
- Meet point-of-service collection goals
- Conduct account audits and provide statistical data to Patient Access leadership
- Pre-register patient accounts and obtain demographic, insurance, and financial liability information
- Collect point-of-service and past-due balances, including payment plan options
- Explain consent and patient education forms, obtain signatures, and witness names
- Review insurance eligibility and enter benefit data to support collections and billing
- Screen medical necessity using ABN software and distribute required forms
Requirements
What you’ll need- 1+ years of customer service experience
- High School Diploma/GED required
- CRCR required within 6 months of hire
- Must be inquisitive and open to innovation, including AI
- Must be able to work on-site at Ardent - UT Health Tyler in Tyler, TX
- Must reside in and be authorized to work within the United States
- Must meet regulatory compliance requirements
Benefits
Comp & perks- Bonus Incentives
- Paid certifications
- Tuition reimbursement
- Comprehensive benefits, including healthcare, time off, retirement, and well-being programs
- Career advancement
- Professional development
- Quarterly and annual incentive programs
- Company-paid CRCR certification
- Work-life flexibility