Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/11/2026full-timePittsburg • Texas • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Capable of utilizing auditing systems and managing patient accounts effectively to meet organizational standards.

Highest-signal resume keywords

Customer Service ExperienceCRCR CertificationMedical Record ManagementInsurance VerificationPatient Admission Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ManagementInsurance VerificationPatient Admission ProcessesAccount AuditingData EntryPayment Plan ExplanationCompliance ChecksStatistical ReportingConsent Form ManagementQuality Auditing

Soft Skills

InquisitiveOpen to InnovationExcellent CommunicationCustomer Service OrientationAttention to Detail

Tools & Technologies

Advanced Beneficiary Notice SoftwareTelephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessHealthcare ComplianceInsurance EligibilityPoint-of-Service CollectionsPress Ganey Standards

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate medical record numbers and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay calls
Meet point-of-service collection goals, including collecting past-due balances and explaining payment plan options
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits through inbound and outbound calls
Explain consent forms and obtain required signatures and witness names
Distribute patient education documents and required forms
Review insurance eligibility responses and enter benefit data to support collections and clean claims
Screen medical necessity using Advanced Beneficiary Notice software and distribute and document applicable forms
Provide excellent customer service while meeting organizational policies, regulatory requirements, and Press Ganey standards

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire; company paid
Must be inquisitive and open to innovation, including AI
Must reside and be authorized to work within the United States
Must be able to work on-site at Ardent - UT Health Pittsburg in Pittsburg, Texas

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the field
Quarterly and annual incentive programs
Career advancement opportunities
Professional development and growth opportunities
Work-life flexibility