Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/4/2026full-timeKing of Prussia • Pennsylvania • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, including medical necessity checks, insurance verification, and compliance with healthcare regulations. Proficient in customer service and data management to enhance patient experiences and operational efficiency.

Highest-signal resume keywords

Patient Admission DutiesMedical Necessity ChecksInsurance VerificationCustomer Service ExperienceCRCR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksInsurance VerificationData EntryQuality AuditsPoint-of-Service Collections

Soft Skills

InquisitiveOpen to InnovationCustomer Service

Tools & Technologies

ABN SoftwareReporting SystemsTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceFinancial LiabilityDemographic InformationInsurance Plan Codes

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Use overlay tools and provide customer service
Operate the telephone switchboard
Meet point-of-service goals, including collecting current and past-due balances and explaining payment plan options
Conduct quality audits and use reporting systems to correct accounts
Complete pre-registration and obtain demographic, insurance, and financial-liability information
Explain consent and patient education forms, obtain signatures, and document witnesses
Review insurance eligibility responses and select insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute required forms
Provide statistical data to Patient Access leadership

Requirements

What you’ll need

1+ years of customer service experience
Inquisitive and open to innovation, including AI, to explore better processes and improve patient and client experiences
High School Diploma/GED required
CRCR required within 9 months of hire
Must reside and be authorized to work within the United States
Must be able to work on-site at Tower - Phoenixville Hospital in King of Prussia, PA

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Company-paid CRCR certification within 9 months of hire
Career advancement opportunities
Work-life flexibility