Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 9/23/2026part-timeSandusky • Ohio • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in handling patient financial information and conducting account audits to support billing and collections.

Highest-signal resume keywords

Patient Admission DutiesInsurance VerificationCustomer Service ExperienceCRCR CertificationMedical Necessity Screening

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPatient Financial Liability CollectionPoint-of-Service CollectionsAccount AuditsData EntryInsurance Eligibility ReviewConsent Form ExplanationDemographic Information CollectionStatistical Data ReportingPre-Registration of Patient Accounts

Soft Skills

Compassionate Customer ServiceInquisitive MindsetOpenness to Innovation

Tools & Technologies

ABN SoftwareTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceInsurance InformationMedical Records Number (MRN)Payment Plan Options

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard
Provide compassionate customer service
Meet assigned point-of-service goals
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts
Obtain demographic, insurance, and patient financial liability information by inbound and outbound calls
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility and enter benefit data to support collections and billing
Screen medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

Ability to walk from room to room and push a 10-pound mobile computer station throughout the entire shift
1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI
High School Diploma/GED required
CRCR required within 9 months of hire (company paid)
Must reside in and be authorized to work within the United States
Weekend and holiday rotation required

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Career advancement
Shift differential for select shifts
Professional development
Quarterly and annual incentive programs
Company-paid CRCR certification