Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 10/16/2026full-timePhiladelphia • Pennsylvania • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Capable of utilizing auditing systems and managing patient financial information effectively.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCustomer ServiceCRCR CertificationQuality Auditing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentMedical Necessity ChecksPoint-of-Service CollectionsAccount AuditsBenefits Data EntryConsent Form ExplanationABN Software Screening

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

Overlay ToolsTelephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessComplianceInsurance EligibilityDemographic InformationPayment Plans

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Utilize overlay tools and provide customer service
Operate the telephone switchboard
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures and witness names
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefits data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute and document required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED Required
CRCR Required within 9 months of hire (Company Paid)
Must be inquisitive and demonstrate openness to innovation, including AI
Must reside and be authorized to work within the United States
Must be able to work on-site at Tower - St. Christopher's Hospital for Children in Philadelphia, PA
Availability for the 8:00 AM–4:30 PM Monday–Friday shift

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Company-paid CRCR certification
Professional development opportunities
Quarterly and annual incentive programs
Work-life flexibility
Reasonable accommodations for qualified individuals with disabilities