Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/6/2026full-timeSt. Paul • Minnesota • United StatesJunior💰 $17 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, including medical record management, insurance verification, and compliance checks. Proficient in customer service and data entry to support efficient patient access and billing operations.

Highest-signal resume keywords

Customer Service ExperienceMedical Record ManagementInsurance VerificationCRCR CertificationPoint-of-Service Collections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksData EntryAccount AuditsBilling ProcessesPatient Instructions

Soft Skills

InquisitiveOpen to Innovation

Tools & Technologies

ABN SoftwareQuality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AdmissionInsurance EligibilityDemographic InformationCompliance ChecksPoint-of-Service Goals

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Use overlay tools while providing customer service
Operate the telephone switchboard
Meet assigned point-of-service goals
Conduct account audits and use quality auditing and reporting systems
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and document witnesses
Review insurance eligibility and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute required forms and pamphlets
Provide statistical data to Patient Access leadership

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire (company paid)
Must be inquisitive and open to innovation, including AI
Must reside and be authorized to work within the United States
Ability to work onsite at Children's Minnesota - St. Paul Hospital in St. Paul, MN
Ability to work the afternoon shift

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive healthcare, time off, retirement, and well-being benefits
Career advancement opportunities
Professional development
Quarterly and annual incentive programs
Company-paid CRCR certification
Reasonable accommodations for qualified individuals with disabilities