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Patient Access Specialist
Ensemble Health Partners. Perform admitting duties for all patients admitted for hospital services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while effectively managing patient interactions and financial responsibilities. Proficient in utilizing ABN software for medical necessity screening and conducting quality audits to ensure accuracy in patient accounts.
Highest-signal resume keywords
Patient Admission DutiesInsurance VerificationCRCR CertificationCustomer Service ExperienceABN Software Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Necessity ChecksPatient Financial Liabilities CollectionQuality AuditsData EntryInsurance Plan Code Selection
Soft Skills
Inquisitive NatureOpenness to Innovation
Tools & Technologies
Telephone SwitchboardABN Software
Certifications & Qualifications
CRCR
Industry Keywords
Patient AccessHealthcare ComplianceMedical Records Number (MRN)Patient EducationConsent Forms
About the role
Key responsibilities & impact- Perform admitting duties for all patients admitted for hospital services
- Assign accurate MRNs and complete medical necessity and compliance checks
- Provide patient instructions and collect insurance information
- Receive and process physician orders
- Operate the telephone switchboard and relay calls
- Meet point-of-service goals and collect patient financial liabilities, past-due balances, and payments
- Conduct quality audits, correct accounts, complete forms accurately and timely, and provide statistical data to Patient Access leadership
- Pre-register patient accounts through inbound and outbound calls
- Explain consent and patient education forms, obtain signatures and witness names, and distribute required documents
- Review insurance eligibility responses, select insurance plan codes, and enter benefit data to support collections and billing
- Screen medical necessity using ABN software and distribute and document designated forms
Requirements
What you’ll need- 1+ years of customer service experience
- Must be inquisitive and demonstrate openness to innovation including AI
- High School Diploma/GED Required
- CRCR Required within 6 months of hire (Company Paid)
- Must reside and be authorized to work within the United States
- Must be able to work on-site at Hillcrest Henryetta
Benefits
Comp & perks- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
- Professional development and a professional certification relevant to the field
- Quarterly and annual incentive programs
- Career Advancement
- Work-Life Flexibility