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Patient Access Specialist
Ensemble Health Partners. Perform admitting duties for all patients admitted for hospital services .
Posted 11/4/2026full-timeWest Reading • Pennsylvania • United StatesJunior💰 $17 - $18 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Capable of utilizing auditing systems and managing patient accounts effectively.
Highest-signal resume keywords
Customer Service ExperienceMedical Necessity ChecksCRCR CertificationInsurance VerificationAuditing/Reporting Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient AdmissionMRN AssignmentInsurance Information CollectionQuality AuditsDemographic Data EntryConsent Form ExplanationBenefit Data EntryABN Software Screening
Soft Skills
InquisitiveOpen to InnovationExcellent Communication
Tools & Technologies
Telephone SwitchboardAuditing Systems
Certifications & Qualifications
CRCR
Industry Keywords
CompliancePress Ganey StandardsPatient EducationFinancial Liability Information
About the role
Key responsibilities & impact- Perform admitting duties for all patients admitted for hospital services
- Assign accurate MRNs
- Complete medical necessity and compliance checks
- Provide patient instructions and collect insurance information
- Receive and process physician orders
- Operate the telephone switchboard
- Meet point-of-service goals and collect current and past-due balances
- Conduct quality audits and use auditing/reporting systems to correct accounts
- Pre-register patient accounts through inbound and outbound calls
- Obtain demographic, insurance, and financial-liability information
- Explain consent and patient education forms and obtain signatures
- Review insurance eligibility and enter benefit data to support collections and billing
- Screen medical necessity using ABN software and distribute required forms
- Provide excellent customer service while meeting organizational policies, regulatory requirements, and Press Ganey standards
Requirements
What you’ll need- 1+ years of customer service experience
- High School Diploma/GED required
- CRCR required within 9 months of hire (company paid)
- Must be inquisitive and open to innovation, including AI
- Must reside in and be authorized to work within the United States
- Must be able to work on-site at Tower - Reading Hospital in West Reading, PA
Benefits
Comp & perks- Bonus incentives
- Paid professional certification
- Tuition reimbursement
- Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
- Professional development opportunities
- Quarterly and annual incentive programs
- Career advancement opportunities
- Work-life flexibility