Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/10/2026full-timeFairfield • Ohio • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Capable of utilizing auditing systems and managing patient accounts effectively.

Highest-signal resume keywords

Customer Service ExperienceCRCR CertificationMedical Necessity ChecksInsurance VerificationPoint-of-Service Collections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Admission DutiesMedical Necessity ChecksInsurance Eligibility ReviewAccount AuditingData EntryPoint-of-Service CollectionsPatient Financial Information CollectionConsent Form ExplanationAdvanced Beneficiary Notice SoftwareStatistical Data Reporting

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

Overlay ToolQuality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessComplianceHealthcare ServicesInsurance PlansPatient Education

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Utilize an overlay tool while providing customer service measured by Press Ganey
Operate the telephone switchboard and relay calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent forms and obtain required signatures and witness names
Explain and distribute patient education and regulatory forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using Advanced Beneficiary Notice software
Distribute and document designated forms and pamphlets

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED Required
CRCR Required within 6 months of hire (Company Paid)
Must be inquisitive and demonstrate openness to innovation including AI
Must reside and be authorized to work within the United States
Full-time schedule, 10:30am–7pm, with weekend rotation required
Ability to walk from room to room and push a 10-pound mobile computer station throughout the entire shift

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Professional development and a professional certification relevant to the field
Quarterly and annual incentive programs
Career Advancement
Work-Life Flexibility