Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/16/2026part-timeLorain • Ohio • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Capable of utilizing auditing systems and managing patient accounts effectively.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCustomer ServiceCRCR CertificationQuality Auditing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsAccount AuditsBenefit Data EntryInsurance Plan Codes

Soft Skills

InquisitiveOpenness to Innovation

Tools & Technologies

ABN SoftwareTelephone SwitchboardOverlay Tool

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessComplianceDemographic InformationPayment PlansPatient Education

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Utilize an overlay tool while providing excellent customer service
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent forms and obtain required signatures and witness names
Explain and distribute patient education and regulatory documents
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute and document required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED Required
CRCR Required within 6 months of hire (Company Paid)
Must be inquisitive and demonstrate openness to innovation including AI
Must reside and be authorized to work within the United States
Ability to work part-time, 2pm–10:30pm, with weekend and holiday rotation
Ability to walk from room to room and push a 10-pound mobile computer station throughout the entire shift

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Professional development and a professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility
Company-paid CRCR certification